Contact Spotless Restoration & Carpet Care — Water Damage Restoration in Mesa, AZ
Water Damage Restoration services near you — serving Mesa, AZ and the surrounding area.
+ How fast can you get to my house in Mesa?
Same day on almost every call, and inside a couple of hours for an active leak. Monsoon nights in July and August are the exception, because half the East Valley calls at once. We will tell you a real arrival window rather than a comfortable one.
+ My floor tile is warm in one spot. Is that a slab leak?
Usually, yes. A warm patch on tile means a hot line under the slab is leaking, and the water is spreading under the floor before it ever surfaces. Turn the water heater off, call a plumber for the pipe and call us for the water. Those are two different trades and you generally need both.
+ Do I have to use the restoration company my insurer suggests?
No. In Arizona you choose who works on your property. The insurer suggests a preferred vendor, which is a suggestion and not a requirement. What matters to the claim is documentation, so pick whoever will hand you readings and photos.
+ Can the carpet be saved or does it all come out?
It depends on the water and the hours. Clean water caught early usually means we save the carpet and replace the pad underneath. Water that has sat more than two days, or water from a sewer line, means the carpet goes. We will tell you which one you are looking at on the first visit.